Terms and Conditions

Reservations and Seating

Reservations are recommended, especially for dinner service. We will hold your table for 15 minutes past the reserved time. Please inform us of any dietary requirements or allergies when booking.

• We accommodate walk-in guests subject to availability.
• Large groups may require a deposit or pre-order.
• We reserve the right to refuse service where necessary.

Menu and Pricing

Our menu reflects seasonal Australian produce and may change without notice. All prices are in Australian dollars and include GST. Menu items are subject to availability.

• We source seafood and produce from local suppliers where possible.
• Special dietary requests are accommodated where feasible.
• Prices displayed on the website are indicative and may vary in-venue.

Service Standards

We aim to provide a premium dining experience in our Surfers Paradise restaurant. Our team follows Queensland health and safety regulations and maintains high standards of hygiene and service.

• Dress code is smart casual.
• Children are welcome in the restaurant area but not in the casino.
• We may ask guests to leave if behaviour is disruptive.

Legal Age

You must be 18 years of age or older to enter the casino area and participate in any real-money table games. This is a strict legal requirement under Queensland law. Minors are not permitted in the casino under any circumstances.

• The restaurant area is open to all ages, but the casino is restricted to adults.
• We may ask for proof of age at any time.
• Failure to provide valid ID will result in refusal of entry.

Identification

Valid government-issued photo identification is required for entry to the casino. Acceptable forms include an Australian driver's licence, passport, or proof-of-age card. Digital or expired IDs are not accepted.

• ID must be original and unaltered.
• We may scan or record ID details for security and legal compliance.
• Patrons who appear under 25 may be asked to provide ID.

Our Commitment

Gold Coast Casino Diner is committed to responsible gambling. We encourage all patrons to gamble responsibly and within their means. Gambling is a form of entertainment, not a way to make money.

• We provide information on how to gamble responsibly.
• Our staff are trained to recognise signs of problem gambling.
• We can assist with self-exclusion requests.

Support Resources

If you or someone you know needs help with gambling, contact Gambling Help Queensland on 1800 858 858 or visit gamblinghelponline.org.au. These services are free, confidential, and available 24/7.

Prohibited Conduct

The following behaviours are prohibited within Gold Coast Casino Diner: intoxication, drug use, cheating, fraud, harassment, violence, and any illegal activity. We reserve the right to refuse entry or remove any person who violates these rules.

• Smoking is only permitted in designated outdoor areas.
• Photography may be restricted in the casino area.
• Weapons and dangerous items are not permitted.

Venue Rights

We may refuse service, revoke membership, or ban individuals at our discretion, subject to applicable law. We may also close the casino or restaurant temporarily for maintenance, private events, or other reasons without prior notice.

• All decisions are made in accordance with Queensland regulations.
• We may require patrons to leave if they pose a risk to others.
• No refunds will be given for services already provided.

Limitation of Liability

To the extent permitted by law, Gold Coast Casino Diner is not liable for any loss, damage, or injury arising from your visit to the venue or participation in casino games, except where caused by our negligence or wilful misconduct.

• This includes loss of money, personal belongings, or other damages.
• We are not responsible for third-party services or products.
• Nothing in these terms excludes rights under Australian Consumer Law.

Gambling Risks

Gambling involves risk. There is no guarantee of winning, and you may lose money. We do not promise or imply any financial returns. Please gamble responsibly and only with money you can afford to lose.

• Outcomes are random and not influenced by skill alone.
• We do not provide gambling advice.
• Seek help if gambling is causing problems.

Applicable Law

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from these terms or your visit to Gold Coast Casino Diner will be subject to the exclusive jurisdiction of the courts of Queensland.

• This applies to all visitors, regardless of location.
• We comply with all relevant Australian and Queensland regulations.
• If any provision is found invalid, the remainder remains in effect.

Updates

We may update these Terms and Conditions from time to time. The latest version will always be available on this page, with the effective date shown at the top. Continued use of the website or venue after changes constitutes acceptance of the updated terms.

• Material changes will be highlighted where possible.
• We encourage you to review this page regularly.
• The current effective date is 18 September 2026.

Questions

If you have any questions about these Terms and Conditions, please contact us using the details below. We aim to respond within two business days.